Privacy Policy

At GuardIQ, Inc, we take the privacy of our users seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website. By using our application, you agree to the terms of this Privacy Policy.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the application includes:

Personal Data: Personally identifiable information, such as your name, email address, and contact details, that you voluntarily give to us when registering with the application or when choosing to participate in various activities related to the application, such as uploading content.
Derivative Data: Information our servers automatically collect when you access the app, such as your IP address, device type, operating system, and the pages you access.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the application to:

Create and manage your account.
Email you regarding your account or orders.
Fulfill and manage purchases, orders, payments, and other transactions related to the application.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
Respond to product and customer service requests.
Compile anonymous statistical data and analysis for use internally or with third parties.

Cookies

We use cookies on our website to enhance your browsing experience and improve the functionality of our site. Cookies are small text files that are stored on your device when you visit our site. They help us remember your preferences, enable certain features, and provide insights into how our website is used.

You can manage your cookie preferences and control how cookies are stored on your device through your browser settings. However, please note that disabling essential cookies may impact the functionality of our website.

For more detailed information about the cookies we use and the choices you have regarding cookies, please refer to our Cookie Policy.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

SMS Support Consent

Our platform enables our customers to receive inbound support requests via SMS. When you text one of our designated support numbers, you acknowledge and consent to receive SMS replies related specifically to your support needs.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at support@guardiq.com.